Why does it take 2–3 weeks to receive my preorder?
Our products are ordered on demand. That means when you place your preorder, we order it directly from our supplier to ensure you receive the freshest, most up-to-date items. Once we receive your product, it’s shipped straight to you.
When will my order ship?
Preorders are submitted the Monday after your order is placed. Once the product arrives to us, we package it and send it out right away. Most customers receive their order within 2–3 weeks.
Can I get a refund or exchange?
No, all sales are final. Please double-check your selections before checking out, as we are unable to offer refunds, returns, or exchanges on preorder items.